Chapter 6 - Management Skills of Communication
Learning Intentions
1. Explain the role of communication in business and management
2. Describe the principles of effective communication
3. Distinguish between verbal, written and visual communication
4. Describe the different methods of communication
5. Draft a notice, agenda and minutes of a meeting
6. Describe the duties and characteristic of a chairperson and secretary at meetings
7. Present data in the form of a memo, letter and report
8. Draft a visual presentation form given data
9. Identify and explain the mina barriers to effective communication
10. Discuss the important of communication skills
Syllabus
This section links with the syllabus under the following sections
3.4.5 explain the central role of communications in business and management
3.4.6 identify and explain the main barriers to effective communications
3.4.7 demonstrate business data in the following written forms: memos, reports, and business letters; draft a visual presentation from given, data
3.4.8 identify the duties of a chairperson and secretary and draft an agenda and minutes of a meeting
3.4.9 distinguish between the methods of communication
3.4.10 discuss the importance of general communication skills (HL)
3.4.11 differentiate between enterprise and management (HL)
3.4.12 explain the contribution of both managers and entrepreneurs to business (HL)
3.4.13 discuss the nature of management activities and their linkages (HL).
1. Explain the role of communication in business and management
2. Describe the principles of effective communication
3. Distinguish between verbal, written and visual communication
4. Describe the different methods of communication
5. Draft a notice, agenda and minutes of a meeting
6. Describe the duties and characteristic of a chairperson and secretary at meetings
7. Present data in the form of a memo, letter and report
8. Draft a visual presentation form given data
9. Identify and explain the mina barriers to effective communication
10. Discuss the important of communication skills
Syllabus
This section links with the syllabus under the following sections
3.4.5 explain the central role of communications in business and management
3.4.6 identify and explain the main barriers to effective communications
3.4.7 demonstrate business data in the following written forms: memos, reports, and business letters; draft a visual presentation from given, data
3.4.8 identify the duties of a chairperson and secretary and draft an agenda and minutes of a meeting
3.4.9 distinguish between the methods of communication
3.4.10 discuss the importance of general communication skills (HL)
3.4.11 differentiate between enterprise and management (HL)
3.4.12 explain the contribution of both managers and entrepreneurs to business (HL)
3.4.13 discuss the nature of management activities and their linkages (HL).