Chapter 12 - Managing Change
This chapter looks at how a manger can help their business adapt to change, reasons why a business needs to change and keep up with the changes that happen in business.
Learning Intentions
1. What are the main causes of change in a business
2. How can business successfully manage change
3. How can managers communicate the need for change
4. How can managers promote a more facilitative management style
5. How can employee empowerment be promoted
6. How can teamwork be promoted
7. How can commitment to quality be promoted
8. How can TQM approach be implemented
9. How are new technologies changing the role of management
Syllabus
This section links with the syllabus under the following sections
4.5.7 - Explain the changing role of a manager from Controller to Facilitator
4.5.9 - Understand how technology changes the role of management
4.5.12 - Identify the strategies for managing change (HL)
4.5.13 - Discuss the importance of Total Quality Management (HL)
Learning Intentions
1. What are the main causes of change in a business
2. How can business successfully manage change
3. How can managers communicate the need for change
4. How can managers promote a more facilitative management style
5. How can employee empowerment be promoted
6. How can teamwork be promoted
7. How can commitment to quality be promoted
8. How can TQM approach be implemented
9. How are new technologies changing the role of management
Syllabus
This section links with the syllabus under the following sections
4.5.7 - Explain the changing role of a manager from Controller to Facilitator
4.5.9 - Understand how technology changes the role of management
4.5.12 - Identify the strategies for managing change (HL)
4.5.13 - Discuss the importance of Total Quality Management (HL)